Shipping Policy

Where we ship and what it costs

Our currently configured standard delivery serves addresses in the United States and is free for eligible U.S. orders, with no order-value minimum. Available destinations and any other delivery choices are determined by the options shown at checkout. We do not promise delivery to a location that checkout does not offer.

Processing and transit

We begin processing after payment is successfully authorized. Normal order processing takes about 1–2 business days. After dispatch, estimated transit is 4–6 business days. These are separate stages. Business days exclude weekends and public holidays; the estimate is not a guaranteed arrival date. Peak periods, weather, carrier disruptions, address problems, and events beyond our control can extend the timeline.

Tracking and address changes

When tracking is available, we send the shipment details to the email used at checkout. Carrier scans may take time to appear or update. Please enter a complete, accurate delivery address. If you notice an error, contact us promptly before dispatch; a change may not be possible once fulfillment has begun or the parcel has shipped.

Delivery issues

If tracking stalls, a parcel is lost, or tracking says delivered but you cannot find it, check the address and nearby delivery areas, then contact us so we can review the carrier record. If a parcel or its contents arrive damaged, incomplete, or incorrect, contact us with your order number, tracking number, and clear photos of the item and packaging. We will review the issue and advise the next step.

For shipping questions, contact us at the email below. Please include your order number and, when issued, the tracking number.